Frequently Asked Questions
& their Answers

We have compiled the answers to some of the questions we commonly get asked
and hope you'll find some immediate answers here.

 

But if you can't find an answer to your specific question here,
don't worry and just contact us and we'll get back to you as soon as possible.

My child has special needs, can they attend the event?

Please phone us to discuss any special needs or disabilities and we will try to make sure that the event is open to all.

Are there workshops for young people for all ages?

We have provided workshops for primary age (4-11) and secondary age children (11-18)

Why are there no workshop for parents?

This is a standalone event to offer families what we missed most from our annual event in February, which moved online due to COVID-19. We hope that we will be back again in February at our usual venue in 2023 with the full event in person.

Do I have to attend the whole morning?

If you would rather just drop in that’s fine. There will be lots of information stands and people you can talk to for advice and support.

Will there be refreshments?

There will be tea, coffee, squash, water and biscuits available. If you or your child requires anything else, please bring this with you.

Is there a crèche?

Unfortunately, we are not able to provide a crèche this time. We do have lots of activities on offer for children. Please see the website for details.

What if my child needs a quiet room?

There will be an unsupervised quiet/sensory room for anyone that needs a break. Parents must supervise their children in the quiet room.

Do I need to stay with my child in the workshops?

The aim of the children and young people’s workshops are to enable parents to have "protected" time to visit the information stands, talk and ask questions without their children present. We do understand however that you may need to collect a child from their workshop if they become distressed or unwell, and workshop leaders will be made aware of this.

I need to take the bus to Galley Hill, where can I get more information on that?

Bus route 6 will take you very close to the centre.

 

Please visit https://www.arrivabus.co.uk/

or telephone

Arriva Bus at 0344 800 4411